Privacy Policy

How we collect, use, and protect your personal information.

Effective Date: March 24, 2026

Last Updated: March 24, 2026

IgnitionLabs, a service of John Kirker, Inc. ("JKI," "we," "us," or "our"), is a California corporation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ignitionlabs.com (the "Site") or use our hosting and consulting services (the "Services").

1. Information We Collect

Information You Provide

When you fill out our contact form, request a consultation, or become a customer, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Website URL
  • Information about your hosting needs (services of interest, current provider, project details)

Information Collected Automatically

We use Google Analytics (measurement ID: G-VZ35ZWC2ZZ) to collect anonymized usage data, including:

  • Pages visited, time on page, and navigation path
  • Browser type and version
  • Device type and screen resolution
  • Referring URL
  • Approximate geographic location (city/region level, not precise location)
  • IP address (anonymized by Google Analytics)

We do not use any tracking cookies beyond those set by Google Analytics. We do not use advertising cookies, retargeting pixels, or third-party tracking scripts.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Provide, maintain, and improve our hosting and consulting services
  • Communicate with you about your account, services, or support requests
  • Understand how visitors use our Site so we can improve the experience
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We never have, and we never will.

3. Cookies and Tracking Technologies

Our Site uses only the cookies set by Google Analytics 4. These cookies help us understand site traffic and usage patterns. No advertising or third-party marketing cookies are used.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.

4. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
  • Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You have the right to request that we correct inaccurate personal information.
  • Right to Opt-Out of Sale/Sharing: We do not sell or share personal information for cross-context behavioral advertising. There is nothing to opt out of.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, contact us at privacy@ignitionlabs.com or call (844) 974-6781. We will respond to verifiable consumer requests within 45 days.

Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

  • Identifiers: Name, email address, phone number, IP address
  • Commercial Information: Records of services purchased or considered
  • Internet Activity: Browsing history on our Site, search history within our Site, information regarding your interaction with our Site
  • Professional Information: Company name, job title (if provided)

We do not collect sensitive personal information as defined by the CPRA.

5. Data Retention

We retain personal information for as long as necessary to provide our Services and fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for the duration of any resulting business relationship, plus a reasonable period afterward. Google Analytics data is retained for 14 months.

6. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Third-Party Services

We use the following third-party services that may process your data:

We do not use any other third-party analytics, advertising, or tracking services.

8. Children's Privacy

Our Site and Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

9. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Because there is no accepted standard for how to respond to DNT signals, our Site does not currently respond to DNT browser signals. However, as noted above, we only use Google Analytics for site analytics and do not engage in cross-site tracking.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your California privacy rights, contact us at:

IgnitionLabs (a service of John Kirker, Inc.)
Email: privacy@ignitionlabs.com
Phone: (844) 974-6781